This is the reply I was sent when I inquired as to why they DO NOT rent to JEEPs or any other soft top vehicle. After reading it you make up your own mind weather you want to support them.
Dear Mr. XXXXXXXX,
Thank you for your communication received.
In order to ensure the protection and safety of our customers, U-Haul does not allow any type of sport-utility vehicle, not equipped with a hard top, to tow a trailer. Even though the weight characteristics of towing a trailer with a soft top vehicle versus a hard top vehicle are the same. In the unlikely event of an accident, vehicles not equipped with a hard top offer less crash and ejection protection than with vehicles that have a hard top.
When renting U-Haul equipment, safety has always been our number one priority. We apologize for any inconvenience this may have caused and appreciate your understanding of our policies.
Sincerely,
Katy Arnold
U-Haul Customer Service
You are hereby on notice that this E-mail message is confidential and proprietary. THIS E-MAIL MESSAGE IS SPECIFICALLY INTENDED FOR USE BY THE RECIPIENT FOR WHICH IT IS ADDRESSED. AS THE DESIGNATED RECIPIENT OR UNINTENDED RECIPIENT, YOU ARE HEREBY PROHIBITED FROM ANY DISCUSSION, DISSEMINATION, DISPLAY, DISCLOSURE, REPRODUCTION OR COPYING OF THIS E-MAIL MESSAGE. ANY THIRD PARTY DISCLOSURE IS STRICTLY PROHIBITED.
I really like the notice at the end. Think of it they will let a GEO Metro pull one of their trailers but not your CJ/YJ/TJ.
I'm off to buy a trailer...
later,
JR