Your hard top has a liner? Wow, mine is bare.
He's got an aftermarket top.
LOL - I suggest you do some searching on the web before dealing with those guys. The 2 most common stories that will come up are 2 guys local to me.
Are they recent accounts? Most of the stories are from when he was just starting out. Some of those stories were because he got screwed by the buyer as well which is why he stopped taking CC's for a while. I've talked to Tim (the owner) first hand and have no issues with him. If you're afraid of the stories then I suggest buying from a reseller.