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Author Topic: Advance Adapters long delay  (Read 2041 times)

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Offline neale_rs

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Advance Adapters long delay
« on: July 12, 2011, 01:43:30 PM »
I ordered a 2 speed Atlas at the end of March and it has not yet been shipped.  They quoted 4 weeks to shipment and it has now been about 15 weeks.  Anybody have any inside information on what is going on there?
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Offline Jeffy

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Re: Advance Adapters long delay
« Reply #1 on: July 12, 2011, 03:30:19 PM »
Did you call them?
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Offline neale_rs

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Re: Advance Adapters long delay
« Reply #2 on: July 12, 2011, 03:44:00 PM »
I've been emailing.  The order was actually placed through a local Jeep shop so they would handle the importation.  I've been trying to get an answer through them also.  I'd really like to know if a lot of other customers are experiencing these delays or if it's just my isolated case.
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Offline grumpygy

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Re: Advance Adapters long delay
« Reply #3 on: July 12, 2011, 04:06:03 PM »
Toll Free: 1-800-350-2223
Local: 805-238-7000
Fax: 805-238-4201
Se Habla Espanol



You may also really look at the company on your end.  I check the Better Business Bureau and they have had only one complaint and that one was resolved.
« Last Edit: July 12, 2011, 04:13:39 PM by grumpygy »
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Offline neale_rs

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Re: Advance Adapters long delay
« Reply #4 on: July 13, 2011, 08:10:33 AM »
Yeah, I'm starting to doubt the local shop too (although I have worked with them many times before with no problems). That's why I would like to get some information independently of the local shop.
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'95 YJ, 33 x 12.5 mud tires, RE 4.5 ED lift, Atlas 4 speed, rear D44, ARBs front and rear, 4.56 gears, 8000# winch

Offline sharpxmen

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Re: Advance Adapters long delay
« Reply #5 on: July 13, 2011, 08:17:53 AM »
Quote from: neale_rs on July 13, 2011, 08:10:33 AM
Yeah, I'm starting to doubt the local shop too (although I have worked with them many times before with no problems). That's why I would like to get some information independently of the local shop.

ask them for the order # so you can call AA yourself and inquire
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Offline neale_rs

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Re: Advance Adapters long delay
« Reply #6 on: July 13, 2011, 10:29:05 AM »
Well, called AA today and they told me the order was on backlog from the end of March until mid May, at which point they tried to contact the local shop for order confirmation and technical details.  Since they had not received payment and were unable to confirm the order, they cancelled the order near the end of June.  So my Atlas is not on order.  I'm pretty shocked by this turn of events considering I've ordered many things through this local shop and never had a problem. I'll try to get my money back and order it some other way. 

Thanks for the replies and ideas.
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Offline neale_rs

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Re: Advance Adapters long delay
« Reply #7 on: July 14, 2011, 01:13:38 PM »
Met with the local shop owner today and we called AA together.  It turns out it was all due to some confusion over the phone number to call in Mexico.  AA had been calling a home in California.  So it turns out everyone involved acted in good faith but what we had here was "a failure to communicate". 

Now the unexpected benefit of all this confusion:

My main reason to get the 2 speed over the 4 speed was the time to delivery.  Since the plan to get this mod done some time in July is simply not going to happen, I took the opportunity to change the order and get a 4 speed.  So the mod will get done whenever it happens to arrive but it will be a better setup overall and may lead to bigger and better things down the road.
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'95 YJ, 33 x 12.5 mud tires, RE 4.5 ED lift, Atlas 4 speed, rear D44, ARBs front and rear, 4.56 gears, 8000# winch

Offline FourbangerYJ

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Re: Advance Adapters long delay
« Reply #8 on: July 14, 2011, 06:40:21 PM »
Quote from: neale_rs on July 14, 2011, 01:13:38 PM
Met with the local shop owner today and we called AA together.  It turns out it was all due to some confusion over the phone number to call in Mexico.  AA had been calling a home in California.  So it turns out everyone involved acted in good faith but what we had here was "a failure to communicate". 

Now the unexpected benefit of all this confusion:

My main reason to get the 2 speed over the 4 speed was the time to delivery.  Since the plan to get this mod done some time in July is simply not going to happen, I took the opportunity to change the order and get a 4 speed.  So the mod will get done whenever it happens to arrive but it will be a better setup overall and may lead to bigger and better things down the road.

 :hitit:  :doggy:  :bow: :beers: You won't be sorry!
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Offline Jeffy

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Re: Advance Adapters long delay
« Reply #9 on: July 14, 2011, 07:29:58 PM »
I think the 4-speed is the better choice.
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Offline neale_rs

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Re: Advance Adapters long delay
« Reply #10 on: July 15, 2011, 08:06:32 AM »
I'm really looking forward to it but it will probably take 4 or 5 months to arrive.
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'95 YJ, 33 x 12.5 mud tires, RE 4.5 ED lift, Atlas 4 speed, rear D44, ARBs front and rear, 4.56 gears, 8000# winch

Offline FourbangerYJ

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Re: Advance Adapters long delay
« Reply #11 on: July 15, 2011, 11:00:05 AM »
Quote from: neale_rs on July 15, 2011, 08:06:32 AM
I'm really looking forward to it but it will probably take 4 or 5 months to arrive.

The bright side is you can still use your Jeep until it gets here.  :thumb:
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Scott~

Using tools you have not used in a while is like shaking hands with old friends. :nod:
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