First, I would never ever let another man change my oil, so this is a first. I drive a company ford ranger all day for work. I got the new 2005 ranger with 17000 on it(all put by me!) Well, my boss tells me to get the oil changed during a 2 hr break i had, so I took it to jiffy lube since it was right next to where my next appt. was (I do pest control). There was 5 or 6 20 year old punks working there. One of the little bastards comes up to me holding my air filter. There is oil and soot all over the bottom of it!! He tried to sell me an air filter for 40 bucks, so I told him to screw. As he walked away, I got a funny feelin and followd him back out to my truck. I asked him to see my filter. The oil and dust was on one side. I opened the folds up and it was clean as a whistle. It was on the dirty side of the filter, so i grabbed a clean rag and swabbed my airbox and inlet tube. SPOTLESS!! I looked at the group of em and said "which little one of you bo-yah! dipped this in shit??" "Cmon, there is no way my filter would look like this and my airbox be clean!!" After one of them ran into the back, the one who had "manager" on his shirt said "sir, that filter looked like that when it came in." I asked how. no answer. I called their customer service line right there and filed a complaint, then I walked right up to their shelf full of filters, grabbed the one that fit my truck, put it in, and told them to finish up now. I watched them to make sure they did it right, then paid for my oil, not the filter, and left. Not one of them said a single word to me the whole time. MAN THAT FELT GREAT!!! My adrenaline is still going like crazy!!! I WAS PISSED!!