I've never had any problems with them. Although I always phone-in and I order things that they have in-stock.
Have they made any effort to correct your order? Who's dime is it on?
It's ok to complain about a store but lets here a little more about the orders.
1. I ordered a body lift and they sent the correct lift. Not a problem.
2. I ordered yj fender flares that were desribed to me as being a direct bolt on for my yj. They send me tj flares. The problem was corrected and they paid for it.
3. I ordered black powder coated rear corners for the yj and recieved polished aluminum corners. I am now in the process of getting this corrected.
These were the only items I have ever ordered from Quadratec and 2 out of 3 items have been messed up. I understand a mistake now and again but so far the majority of my experience with them has not been good. Granted, they are fixing the troubles for me but so far they haven't been very accurate in the product picking department and it has me not wanting to deal with them when this is all finished. If I do deal with them again I think I will drive down there and shop directly if they have a showroom of any sort. I only live about an hour and a half away from their headquarters.
